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PRIVACY POLICY — SCANDi Luxe Ride Rentals

​Effective Date: August 16, 2025

SCANDi Luxe Ride Rentals (“SCANDi Luxe,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, the parties to whom it is disclosed, the method of disclosure, and the security practices in place to safeguard your information.If you want it even cleaner for the page (same meaning, slightly smoother):SCANDi Luxe Ride Rentals (“SCANDi Luxe,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, how it is disclosed, and the security measures we use to help protect your information.

1. Information We Collect

A. Contact & Account Information

  • Full name

  • Email address

  • Phone number

  • Billing address (if provided)

B. Reservation & Rental Information

  • Pickup and return dates/times

  • Pickup or delivery location details

  • Vehicle selection and rental preferences

  • Communications with our team (calls, SMS, emails)

C. Driver Eligibility & Verification Information

  • Driver’s license information and/or images (when required)

  • Date of birth (when required)

  • Insurance information (when required)

  • Identity and eligibility verification results

D. Payment Information

  • Payment method details

  • Transaction information

  • Security deposit authorizations

Note: SCANDi Luxe does not store full credit card numbers. Payments are securely processed by third-party payment processors.

E. Website & Device Information

  • IP address

  • Browser and device type

  • Pages viewed and actions taken on our website

  • Cookies or similar technology
     

2. How We Use Your Information

We use the information we collect for legitimate business purposes related to vehicle rentals, identity verification, payment processing, fraud prevention, legal compliance, and customer support, including:

  • To provide rental quotes and process reservations

  • To verify driver identity and eligibility

  • To verify insurance coverage or third-party protection documentation

  • To process payments, deposits, refunds, and chargebacks

  • To communicate with you via SMS, email, or phone regarding your reservation

  • To prevent fraud and protect company assets

  • To comply with legal and regulatory requirements

  • To improve our website, services, and operations

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3. Parties We Share Information With

We may share personal information with trusted third parties only as necessary to operate our business and provide services.


A. Payment Processing

  • Stripe, Inc. and its affiliates for secure payment processing, fraud detection, chargeback management, and compliance.

B. Identity & Insurance Verification Providers

  • Vendors used to verify driver identity and insurance coverage prior to vehicle release.

C. Operational Service Providers

  • Reservation and booking software providers

  • SMS, phone, and email communication platforms

  • Cloud storage and IT infrastructure vendors

  • Accounting and financial service providers

D. Legal & Safety

  • Law enforcement, courts, or regulatory agencies when required by law

  • Insurance carriers and claims administrators in the event of an incident, claim, or dispute

We do not sell personal information.

 

4. Method of Disclosure

Information may be collected and disclosed through website forms, booking systems, Stripe payment links or invoices, SMS or email communications, and driver identity or insurance verification workflows.

5. Cookies and Analytics

We may use cookies and similar technologies to maintain website functionality, analyze traffic, improve user experience, and measure performance. You may adjust cookie settings in your browser.

6. Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on legal and operational requirements.

7. Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

  • Use of reputable payment processors such as Stripe

  • Role-based access controls

  • Secure vendor infrastructure

  • Limited internal access to sensitive data

While no system is completely secure, we take commercially reasonable measures to reduce risk and protect customer information.

8. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws and business record retention requirements.

To submit a request, contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The Effective Date at the top of this page reflects the most recent revision.

11. Contact Information

SCANDi Luxe Ride Rentals
424 Investors Place
Virginia Beach, VA 23462

Email: info@scandluxeinnercircle.com
Phone/SMS: 802-278-6439

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