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Have an unanswered question or need assistance? Please fill out the contact form below, and we will respond to you promptly! If you call, please leave a voicemail.
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Consultation
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When does coverage start and end?Rental Car Damage Insurance (CDW), Supplemental Liability Insurance (SLI), Renter’s Contingent Liability Insurance (RCLI), and Personal Accident Insurance (PAI) policies are valid on per 24 hour basis. Coverage is based on 24-hour increments. For example, three (3) days of coverage purchased for July 1 at 10 AM means coverage ends on July 4 at 10 AM. Returns after 10 AM on July 4 would incur an extra day of insurance. (all times local). Coverage is limited to trips up to a maximum of 30 days. Insurance coverage must be purchased before the rental period begins. The rental period is defined as starting at the reservation date and time. Coverage must be purchased prior to the reservation date and time. If the vehicle pick-up is delayed until after the date and time of reservation, the delay does not change the start time of the coverage. If the vehicle is picked up or driven prior to the reservation date and time coverage is null and void.
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What types of policies does Bonzah offer and what do they cover?Renter’s Contingent Liability Insurance (RCLI) – State Minimum Primary Liability The RCLI policy covers the statutory state minimum liability as primary coverage. See each state limit here. RCLI is primary rental car liability insurance that covers the state minimum insurance requirements in all U.S. states (coverage varies by state). NOT available for rentals originating in Pennsylvania. Example of coverage for California: Aggregate Coverage of $30,000 Bodily Injury - Per Person - CA Example: $15,000 Bodily Injury - Aggregate (Total Available Insurance Limit) - CA Example: $30,000 Property Damage - CA Example: $5,000 Coverage is available for all private passenger vehicles that seat eight (8) people or fewer and excludes luxury and exotic vehicles. Rentals for use as rideshare (Uber, Lyft, etc.), delivery, courier (UberEats, GrubHub, Postmates, etc.), and other transportation networks NOT included in coverage. Coverage is available in all U.S. states and Canada. Coverage NOT available for rentals originating in Pennsylvania. 21 minimum age. Valid for any driver with a domestic or international driver’s license or international driver’s permit available in English. Coverage is based on 24-hour increments. For example, three (3) days of coverage purchased for July 1 at 10 AM means coverage ends on July 4 at 10 AM. Returns after 10 AM on July 4 would incur an extra day of insurance. (all times local) Does NOT cover damage to the rental car itself. Rental car coverage is Collision Damage Warranty (CDW). All losses must be reported within 30 days of the date of loss. Supplemental Liability Insurance (SLI) The SLI policy sold by Bonzah covers up to a maximum combined (not in addition to the state minimum) limit of $500,000 in Supplemental Liability Insurance per accident, with a limit of $100,000 per person per accident, and up to $10,000 in property damage. The property damage limit is an addition to the state minimum property damage limit. Supplemental Liability Insurance is in excess of any and all other applicable insurance, including, but not limited to, personal auto insurance or corporate auto insurance designed to provide coverage for individual renters/drivers. Coverage is available for all private passenger vehicles that seat eight (8) people or fewer and excludes luxury and exotic vehicles. Rentals for use as rideshare (Uber, Lyft, etc.), delivery, courier (UberEats, GrubHub, Postmates, etc.), and other transportation networks NOT included in coverage. Coverage is available in all U.S. states and Canada. Coverage NOT available for rentals originating in Pennsylvania. 21 minimum age. Valid for any driver with a domestic or international driver’s license or international driver’s permit available in English. Coverage is based on 24-hour increments. For example, three (3) days of coverage purchased for July 1 at 10 AM means coverage ends on July 4 at 10 AM. Returns after 10 AM on July 4 would incur an extra day of insurance. (all times local) Does NOT cover damage to the rental car itself. Rental car coverage is CDW. All losses must be reported within 30 days of the date of loss. Rental Car Damage Insurance (Collision Damage Warranty “CDW”) The CDW rental car insurance offered on Bonzah covers up to $35,000 for rental car damage due to a collision with another vehicle. Renters will be reimbursed up to the maximum benefit shown in the benefits schedule less a $500 deductible for an accident with another vehicle. Coverage is available for all private passenger vehicles that seat eight (8) people or fewer, excluding luxury and exotic vehicles. Rentals for use as rideshare (Uber, Lyft, etc.), delivery, courier (UberEats, GrubHub, Postmates, etc.), and other transportation networks NOT included in coverage. Coverage is available in all U.S. states. Coverage NOT available for rentals originating in Pennsylvania. Coverage NOT available in Canada. A travel distance of more than 50 miles from the renter’s residence is required. 21 minimum age. Valid for any driver with a domestic or international driver’s license or international driver’s permit available in English. Coverage is based on 24-hour increments. For example, three (3) days of coverage purchased for July 1 at 10 AM means coverage ends on July 4 at 10 AM. Returns after 10 AM on July 4 would incur an extra day of insurance. (all times local) Does NOT include vehicle theft. Does NOT include coverage for rental car damages from single-car accidents involving only the rental car. Does NOT include coverage for non-rental car damages due to liability by the renter. All losses must be reported within 30 days of the date of loss. Personal Accident Insurance (PAI) The PAI rental car insurance offered on Bonzah covers up to $50,000 for renter loss of life, $5,000 for passenger loss of life, and $1,000 for accidental medical expenses. The policy also covers up to $500 in personal effects coverage (see limitations). Up to a $25 deductible will be applied.
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At what time does the coverage become effective?The coverage coincides with the date and pick-up time on the rental contract. If the rental car contract says the pick-up time is 1:00 PM, then the coverage starts at that time and is valid for a 24-hours. Insurance coverage must be purchased before the rental period begins.
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Can rental car coverage be extended?Rental Car Damage Insurance (CDW), Supplemental Liability Insurance (SLI), Renter’s Contingent Liability Insurance (RCLI), and Personal Accident Insurance (PAI) Coverage may be extended via the www.bonzah.com website for up to a combined total of 28 CONSECUTIVE days. All a renter needs to do is return to the bonzah.com website and purchase new policies for the additional period(s) that are required and ensure the current policy hasn't yet expired (purchase must occur prior to the expiration of the current policy). A NEW photo inspection at the time of extension is required at an additional fee. Each “extension” of duration constitutes the issuance of a new policy and must begin when the current policy expires and is not technically an “extension” as Bonzah insurance policies are exclusively for auto rentals legally defined as “short-term” only. Insurance coverage must be contiguous over the entire rental period for coverage to be valid. Any lapse in coverage during the duration of the entire rental period (original rental period and all extensions) may render the entire policy null and void.
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Can rental car coverage be canceled?Yes, as long as coverage is canceled before the rental period begins. Please click here and send a written request to cancel the plan. Please include the Bonzah Order Number (BORD).
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